WLcom Premium is QoS based routing between Tier 1 & 2 carriers. WLcom Premium has been created to meet customer requirements for very high quality voice termination worldwide. This product is targeted mostly at Mobile Operators and MVNO's requiring our best possible quality (International Roaming and CLI). The Directs (where available) are always first in route.
WLcom Premium routes are actively managed by WLcom to maintain performance within 5% of the Retail Quality Index (RQI). By monitoring the routes 24/7 and in near real time, WLcom network operations center (NOC) specialists are able to anticipate potential problems, as well as immediately address trouble reports to maintain quality at the benchmark levels. In routing retail voice traffic, WLcom utilizes its direct interconnections to more than 165 countries as well as the direct interconnections of Tier 1 &2 providers for back-up, overflow, and for destinations not directly accessible from the WLcom network. You can make WLcom an integral part of your retail voice service solution with confidence in our WLcom Premium quality and commitment.
WLcom Premium is designed to provide retail customers with the highest level of quality, reliability and stability in their international routing, so that they can stay focused on building their retail business. WLcom Premium pricing is generally more stable than other wholesale voice products, and customers automatically receive five-day price protection. With WLcom Premium, WLcom is offering retail service providers a great strategic advantage in the international voice market. While ensuring that their retail customers receive the highest quality in international calling service, they can also take full advantage of our lower cost VoIP infrastructure
WLcom offers multiple ways to connect to WLcom Premium:
WLcom Network Operations Center (NOC) offers 24/7 quality and network monitoring and customer support.