WLcom International Voice Termination service is competitively priced on a per-minute basis and managed in real-time to help you build your investment in international business. You may purchase wholesale international voice termination services based on your needs, and because we manage your international voice termination service in real-time, we help protect you from fluctuations in demand and route quality.

What if you could get instant access to a high quality international voice network without a huge investment in infrastructure? Combining our wholly owned network and the networks of our partners, WLcom can offer international calls to virtually every destination worldwide, and keep you connected to a wide selection of carriers.

Designed for domestic and regional carriers as well as for broadband, mobile, VoIP, and 3G operators, our network allows you to focus on your core business while still maintaining a service portfolio that’s attractive to your customers. It’s also easy to upgrade, so you can add mobile video calling whenever you’re ready.

Flexible options, customized to your business

Many larger carriers have only one routing table for all their wholesale customers, and are therefore unable act quickly to accommodate individual customer requirements. WLcom offers the flexibility to choose from three levels of pricing and quality suited for your specific needs.

Three levels of service

International Voice Termination uses dynamic routing based on cost and quality. The specific criteria are defined for two service classes:

• WLcom Economy is our more aggressive products. It is an A to Z product covering our Arbitrage and Refile routes with Tier 1, 2 & 3 carriers on our network.
• WLcom Standard is an Arbitrage with Tier 1 & 2 carriers. It is an A to Z product should be used for overflow where our Economy may be out of capacity or if you need more concentrated coverage on routes that are not our Economy.
• WLcom Premium is QoS based routing between Tier 1 carriers. This product is targeted mostly at Mobile Operators and MVNO's requiring our best possible quality. The Directs (where available) are always first in route.

We can react quickly to changing costs, quality and market conditions, because finding an optimal route per customer affects only that customer.

Quality assured

To ensure the delivery of service quality, WLcom proactively monitors:

• Answer seizure ratio (ASR)
• Network efficiency ratio (NER)
• Calling line identification (CLI)
• Post-dial delay (PDD)
• Average Call Duration (ACD)
• Post-gateway delay (PGD)

Customizing international business with flexible options

Not all carriers and resellers have the same business requirements. The WLcom International Voice Termination service provides a broad range of customizable routing, pricing, and billing increment options. Whether you are selling services into wholesale or retail markets, you can get the right combination of pricing and performance to meet your specific needs.

Managing international voice business in real-time

• Real-Time Reporting Routes with insufficient quality are quickly identified and remedied. This provides the highest possible quality service to any destination. WLcom is recognized by our customers as having exceptional route visibility, which gives them confidence that any problems will be corrected at the earliest opportunity.
• Real-Time Pricing WLcom has a dynamic rate-management system that provides all relevant information for evaluating pricing. Real-time capabilities have made pricing a highly objective and methodical process with capabilities for rapid response with little error.
• Real-Time Routing It is one thing to recognize low-quality or suboptimal routes and quite another to make a corrective change quickly. When problems are identified, new routing is selected to correct the problem, all within an average of two minutes.

Managing international voice as a profit center

WLcom is one of the only carriers that can offer you the ability to custom manage your service quality and rates on the same trunk group as domestic international voice termination service. Or for carriers with high volumes of international traffic, WLcom can arrange interconnection directly into one or more of our international Gateway switches, which are strategically located on the East (New York) and West Coasts (Los Angeles) of the United States. Either way, WLcom provides you with dedicated account management for your international voice termination traffic.

Your customers reach the globe with WLcom International Voice Termination service

WLcom International Voice Termination service gives you a complete solution for global calling needs while providing the optimal combination of high quality and competitive rates to any global destination.

WLcom switching equipment resides in one of the largest carrier hotels in New York City where we maintain high quality connections to our carriers. We have developed a proprietary routing mechanism allowing us to provide our customers with the capacity and stability they need, regardless of size or location. If one of our facilities becomes unavailable, another facility automatically begins routing calls, with little to no customer impact.

WLcom unique routing allows us to serve customers who may require only a single outbound call at a time, up to large call centers who need to make hundreds of concurrent calls. We interface to our customers using the industry standard SIP and H.323 protocols

Managing international voice as a profit center

WLcom is one of the only carriers that can offer you the ability to custom manage your service quality and rates on the same trunk group as domestic international voice termination service. Or for carriers with high volumes of international traffic, WLcom can arrange interconnection directly into one or more of our international Gateway switches, which are strategically located on the East (New York) and West Coasts (Los Angeles) of the United States. Either way, WLcom provides you with dedicated account management for your international voice termination traffic.

Your customers reach the globe with WLcom International Voice Termination service

WLcom International Voice Termination service gives you a complete solution for global calling needs while providing the optimal combination of high quality and competitive rates to any global destination.

WLcom switching equipment resides in one of the largest carrier hotels in New York City where we maintain high quality connections to our carriers. We have developed a proprietary routing mechanism allowing us to provide our customers with the capacity and stability they need, regardless of size or location. If one of our facilities becomes unavailable, another facility automatically begins routing calls, with little to no customer impact.

WLcom unique routing allows us to serve customers who may require only a single outbound call at a time, up to large call centers who need to make hundreds of concurrent calls. We interface to our customers using the industry standard SIP and H.323 protocols.

Supported Technical Specifications:

• Protocol: SIP & H323
• Codec: G711u, G729, G723
• Interconnection & Authentication: Public / Static IP
• Fax: T38 with G711u fallback
• DTMF: RFC2833

WLcom International Voice Termination services are aimed to empower clients of all sizes alike with the ability to terminate calls with no channel restrictions at an extremely fast pace. With an install base capable of handling 1,000,000 calls per hour and having long term clients doing as much as 100,000 calls per hour, you can be sure of a tried and tested WLcom International Voice Termination services for your termination requirements.

Pricing and Availability

WLcom products are available in more than 100 countries worldwide. Email your WLcom Carrier Sales Representative today at This email address is being protected from spambots. You need JavaScript enabled to view it. or call at +1 (646) 760-2777 to help you determine which WLcom product is best for you.